Model Underperformance
A contract that promises precision, uptime or a business result needs wording that mentions that promise.
- check_circle Precision and recall benchmarks written into the customer contract.
- check_circle Revenue lost to model downtime or drift.
Three documents
It comes down to the contract: the promise you made, and the cyber or tech E&O form that should stand behind it.
- descriptionThe customer contract and any accuracy or uptime warranty.
- policyThe tech E&O or cyber form on offer, including the AI exclusion if there is one.
- gavelA specialty form when the performance promise needs one.
Employment Bias
Protection against recruitment filter discrimination claims.
Credit Scoring
Defence for automated lending and financial decisions.
Legal Defence
Defence costs for a civil claim.
Remediation
Audit and retraining after a biased dataset.
Algorithmic Bias & Ethics
Hiring, credit and service tools can draw discrimination claims that general liability never contemplated. The liability form should say how automated decisions are treated.
Send the customer contract. The liability wording should match what that contract assumes.
Regulatory Support
AI rules differ by country and they move. The useful question is defence costs when a regulator calls.
Defence costs
Defence costs when a regulator or a customer asks about the system.
Fines
Defence costs and corrective costs, written into the form on their own.
Renewals
At renewal the wording gets read against the work you are doing now.
How I work
What you ship, the contract a customer made you sign, and a program that fits both.
Specialty markets and partners when a domestic market is the wrong home for the risk.
Bring the contract.
Send the policy you have, or the contract a customer sent. The cover gets lined up with it.
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